A: Navigate through the categories listed on the top bar navigation to view broad groups of products or use the search icon on the upper right-hand corner to use keywords to search for a specific product to narrow your options.
A: Please contact us or your account manager who will be glad to provide all the details necessary or provide any more information regarding this website.
A: You will know that your order has been sent to us when you see the ‘Order Confirmation’ page on your web browser. This screen will issue an Order Number and provide a summary of the order you placed. It is a good idea to print a copy of this screen for your records. You will also receive an order confirmation via email when your order is placed.
A: You will receive a shipment confirmation email the same day that we ship your order. In this email, there will be a tracking number link for you to check the status of your order while it is in transit.
A: All products are made to order and requires 10 business days in production. A shipping confirmation is emailed to the user once the order has been approved and shipped.
A: The shipping confirmation email will contain all of the required information to track your shipment. You can also click on “Order History” to view your order history and search within your orders. When clicking on an order, you can view the order details including the status of the order and tracking information.
A: Tracking numbers might not be properly scanned but the package arrives anyways. If the package does not arrive in a reasonable amount of time, contact us directly for further information.
A: If you need to cancel your order please contact us and provide the order number you would like to cancel. After your order is cancelled, you will receive an email notification of the cancellation.
A: We cannot accept exchanges/returns on made to order items unless an error has been made in manufacturing. If the order was damaged during manufacturing, BAMKO will replace the product free of charge. Please contact us to report any damages right away to start a claim.
Wabwear